What does a compliance interview mean? Well, it might sound simple, but a compliance interview is the process of having a phone interview attended to you at home. The interviewer will ask you to go away for an interview in which they will record everything like the language used, the set up of the interview room, the set up of the interview table, the setup of chairs and so on. You are expected to produce all this in writing and sign it to verify it is all accurate. The worst thing that could happen is that the interview is so flawed that the interviewers are caught red-handed. The best thing that could happen is that the interviewers are so overwhelmed with questions that they forget to ask any important questions or miss important pieces of information. Unfortunately, this is what has happened to me recently. Fortunately, I have arranged for a support worker to attend with me.
I was initially told by a friend that the DWP had ‘lost’ my phone call with my support worker, which was very concerning as I had been assured that the DVLA had recorded the call and sent it to them as I had requested. I informed the DWP immediately, but the support worker has not made any statement to the contrary. Our dialogue has been cordial but there is still a lot of information to sift through. For the sake of completeness, I will make a copy of the call and give the support worker a copy of the notes I have taken along with me.
The first thing that struck me as strange was the fact that the DWP had sent my support worker a ‘cancellation form’ to ask me to attend an interview at the job centre. This is not unusual – the DWP often sends out cancellation letters when they get a compliance call about a suspected fraudulent claim.
What does a compliance interview mean? Well, it’s basically a buy-ban interview. They usually don’t care about your savings, they just want to check up if you have the means to pay the rent and bills and if you have the means to pay the mortgage plus any costs involved in moving in. Do note that not every applicant will be considered for a buy-ban, and some may not even be invited in the first place.
What should I expect from a buy-ban interview? Well, typically a buy-ban interview will focus on your financial situation and any changes that may have occurred since the last visit. Typically, a cash flow statement will be the first port of call, as will an interview at the local hiring manager/ HR representative.
What should I not expect from a buy-ban interview? Well, again, typically a buy-ban interview will focus on your financial situation and any changes that may have occurred since the last visit. Typically a cash flow statement will be the first port of call, as will an interview at the local hiring manager/ HR representative.
Good luck!
We hope that our website has been useful in providing you with some useful information. If you have any questions or comments, you can reach out to us at contacts@buybarnhall.co.uk
Sincerely,
The Buy Barnhall Customer Care Team
Trust and Confidence are fundamental to the successful running of a successful business.
When you have a strong and reputable history of compliance interviews, it is much easier for hiring managers to judge whether you are serious about a career in the retailing or service industry.
Be prepared to go into a room filled with people who are interviewing you and prepare to speak slowly and clearly.
What does a compliance interview mean?
A compliance interview is when the DWP has actually had some contact with the claimant and are actually verifying the information. The DWP will often issue a press release about an incident and in some cases may even issue a statement as a compliance interview will often produce a statement that is at least partly true.
The simplest and most common example is a telephone interview. A telephone interview is when the DWP actually have a telephone interview with the claimant. This is the least invasive of the interviews and the one that the least amount of the claimant knows is actually taking place. The poor victim is usually not aware that the interview is taking place and is probably reacting badly to the idea that his or her benefit payment may have been illegally taken from him or her.
A compliance interview means that the DWP does not have any concrete evidence of fraudulent activities but rather a suspicion that benefits may have been illegally taken from a person. The most common reasons that a person will be asked for a telephone interview are because he or she has been accused of fraud, because his or her benefit payment has been illegally taken from him or her, because the DWP believes that benefit fraud is happening or will soon be happening, because the household is very different now that the benefit payments have stopped and the benefit man has become less friendly, or because the benefit thief has moved in.
The last of these is probably the least likely to ever happen, but the DWP will still do a telephone interview – possibly under caution – if their suspicions are correct and the household is different now that benefit payments have stopped.
How often do they do a telephone interview?
The DWP will usually issue a statement to a claimant when they issue a letter asking for a benefit review, usually on the date that the benefit payment notification form has been updated.
