What does a supervised contact worker do?
A contact worker is someone who can visit with the child/ren frequently to make sure that the child/ren feels safe and that the family are together in the right way. The contact can last for a few hours or a few days. Usually the visit is to check in with the child/ren, or to visit with the child’s carer if they are available.
The contact between you and the child/ren should be of the highest quality possible. No-one should ever have to visit with the child/ren, even just to take a look at the contact.
The Contact Worker will send a letter confirming the date and location of the contact to the participants (including the child/ren, if of sufficient age), and the child’s carer(s). An explanatory leaflet will be included with the letter to the participants.
Whenever possible the Contact Worker will meet with the child/ren and family member(s) prior to the first contact session to introduce themselves, and answer any queries they may have about the arrangements for the sessions, and check that they understand the arrangements for making a complaint.
The Contact Worker will send a letter confirming the date and location of the contact to the participants (including the child/ren), and the child’s carer(s). An explanatory leaflet will be included with the letter to the participants.
The Contact Worker will send a letter confirming the date and location of the contact to the participants (including the child/ren), and the child’s carer(s). An explanatory leaflet will be included with the letter to the participants.
The Contact Worker will send a letter confirming the date and location of the contact to the participants (including the child/ren), and the child’s carer(s). An explanatory leaflet will be included with the letter to the participants.
The Contact Worker will send a letter confirming the date and location of the contact to the participants (including the child/ren), and the child’s carer(s). An explanatory leaflet will be included with the letter to the participants.
What does a supervised contact worker do?
A contact worker is a person who can help you understand, assess and control problems more effectively if you give them direct access to the contact details of any contacts you have with children.
Often, supervised contact services will be provided to you in a “contact book” which will help you remember the contact details and plan your contacts in advance.
Often, supervised contact services will be provided to you in a “contact log” which will help you remember the contact details and plan your contacts in advance.
A “contact log” is a written record of all calls and messages you have with children from whom you have been receiving child protection services in the last 12 months. It is made by the Contact Worker and contains information such as the date and time the call was made, the location at which the call was made, the content of the call, the duration of the call, the gender of the caller, the age of the caller, and any other information that the Contact Worker may request from you in the course of their duties.
The information contained in a “contact log” is given to the Contact Worker and they can use it to investigate and take disciplinary action against you.
The information contained in a “contact report” is a written document which details the findings of a supervised contact investigation into supervised contact arrangements in detail. It is intended both as a written document for the benefit of the child’s legal team and also as a report to the court.
This document is given to the court by the child’s social worker in accordance with SSA’s confidentiality and data protection policies.
The information contained in a “contact observation report” is a written document which details the findings of a supervised contact observation into supervised contact arrangements in detail. It is intended both as a written document for the benefit of the child’s legal team and also as a report to the court.
This document is given to the court by the child’s social worker in accordance with SSA’s confidentiality and data protection policies.
The information contained in a “contact review” is a report which details the findings of a supervised contact review into supervised contact arrangements in detail.
What does a supervised contact worker do?
A contact worker is someone who can take calls from the children during contact sessions. A contact worker will only intervene if the Service Agreement conditions are not being adhered to or if you require assistance.
The service agreement details the services that will be provided, including the date and time the contact will take place, the contact location and the contact time zones. The Contact Worker will provide the child’s Social Worker with the child’s name, address, birthday, and other contact details. The Contact Worker will also alert the child’s and the child’s carer(s) if any changes occur during the contact.
The ‘additional information’ provided by the child’s Social Worker during the course of the contact will form part of the written agreement between the child’s Social Worker and the child’s carer(s). Additional information will be included with the written agreement.
When will the written agreement be sent to the child’s carer(s)?
The written agreement will be sent to the contact the child’s carer(s). If you want to change the contact location we need to ensure that all parties are happy with the change, and that it is age appropriate and safe.
How long will the written agreement take to write?
Once the Service Agreement has been written the written agreement can be supplied to the Contact Worker. The Contact Worker will record the contact in their own unit of the Service Agreement. Copies of all recordings will be sent to the child’s social worker and legal services.
When will the written report be sent to the child’s social worker?
The report will be sent to the Contact Manager and the child’s carer(s). The Contact Worker will request proof of identity before admitting the person to the session. No one will be admitted unless they are a party to the Service Agreement, or the Contact Worker has been given prior notice by the Contact Manager that the individual may attend the session.
How will the child’s social worker know that the individual is who they claim to be?
The Contact Worker will request proof of identity before admitting the person to the session.
What does a supervised contact worker do?
A contact worker is someone who can take photographs and video evidence of any supervised contact contact interactions that take place in the presence of children or vulnerable adults. The Contact Worker will keep a low profile during the course of the year, and will not seek to intervene in any contact interactions unless s/he considers that it is necessary to do so to ensure the safety of any person or safeguard property. Contact Workers will not undertake assessments in relation to contact, but will provide the child’s Social Worker with feedback after each session.
What is this service provided?
The service provided will be the subject of a written agreement between family member(s), the social worker, the child’s carer, other participant(s), and any other relevant agency. No contact will be arranged before a written agreement has been drawn up
A written record of each supervised contact interaction will be made by the Contact Worker, using an observation log and/or diary sheets. Copies of all recordings will be sent to the child’s social worker and legal services. Diary sheets may be made available to the court.
When will this be made available to the court?
When the court makes an order appointing a Special Contact Worker, the court will notify the child’s social worker and the court services so that the Contact Worker can attend the appointed contact session.
The Contact Worker will send a letter confirming the details of the supervised contact arrangements to the participants (including the child, if of sufficient age) and the child’s carer(s). An explanatory leaflet will be included with the letter to the participants.
When will this be made available to the court?
When the court makes an order appointing a Special Contact Worker, the court will notify the child’s social worker and the court services so that the Contact Worker can attend the appointed contact session.
The Contact Worker will send a letter confirming the details of the supervised contact arrangements for the children to the children’s social worker and the child’s carer(s). An explanatory leaflet will be included with the letter to the participants.
A supervised contact worker will bring your child/ren to the agreed venue and supervise the visit. The Contact Worker will be as non-intrusive as possible, leaving you and the child/ren to spend quality time together.
The information in the Service Agreement is given to the Contact Worker and determines the ‘rules’ for the contact. If you wish to request changes please call us in good time before the contact takes place, last minute changes on the day are not usually possible. If you don’t stick to the Service Agreement then further contacts may need to be postponed or cancelled.
